Liberal cancellation policy designed for your peace of mind and satisfaction
DEVARAM GUNESHARAM CHOUDHARI believes in helping its customers as far as possible, and has therefore a liberal cancellation policy to ensure complete customer satisfaction and peace of mind.
Request cancellation within this period
Report damaged/defective items
Time for approved refunds to process
Cancellations will be considered only if the request is made within 1-2 daysof placing the order.
This ensures we can stop processing before your order enters production
The cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
This is why we encourage early cancellation requests
We do not accept cancellation requests for perishable items like flowers, eatables, etc.
However: Refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items, please report the same to our Customer Service team immediately.
Reporting Timeline: This should be reported within 1-2 daysof receipt of the products.
The request will be entertained once the merchant has checked and determined the same at their own end.
If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 1-2 daysof receiving the product.
The Customer Service Team after looking into your complaint will take an appropriate decision based on the specific circumstances.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue directly to the manufacturer for the fastest resolution.
In case of any refunds approved by DEVARAM GUNESHARAM CHOUDHARI, it'll take 3-5 business daysfor the refund to be processed to the end customer.
Reach out within 1-2 days of order/delivery
Call us at 8788941075 or email itspracin750@gmail.com immediately
We'll review your request and assess the situation
Our team will evaluate your concern within 24 hours
Refund processed within 3-5 days if approved
Quick resolution for all approved refund requests
For cancellations, refunds, or any concerns regarding your order, please contact our dedicated customer service team:
Phone Support
8788941075
Available Mon-Sat, 9AM-7PM
Email Support
itspracin750@gmail.com
24-hour response time